As a small start up team, we rely heavily on tools to manage our customer communications in the most efficient way. We therefore offer email and chat as our primary modes of communication during business hours, PST.
Email Us,24 hours a day
Please expect a response within 48 hours.
Customer Service Hours:
Sunday, Monday & Tuesday
6am — 8pm PT
9am — 11pm ET
Wednesday & Thursday
2pm — 10pm PT
5pm — 1am ET
Friday & Saturday
6am — 3pm PT
9am — 6pm ET
During business hours, you should receive a response within 30 minutes; outside of business hours, please expect a response within 48 hours.
Leave us a voicemail
866-HLO-FRND
We don’t man our phones but we do check messages every week so feel free to leave a voicemail if you prefer.
Contact us, using the form below
This will simply send an email to hello@hllofriend.com